StudioHandbook7

How do referrals work? Referrals are the number one way we grow our dance and fitness family. Please spread the word to family, friends, neighbors, and colleagues. As a token of our appreciation, we are happy to reward you with a $5 studio credit for every referral. Not valid for members of the same household. What should my dancer do when they arrive for classes? At arrival, expect to be greeted by our Front Desk Staff and other dancers. Dancers should immediately find a lobby cubby and change into their dance shoes (combo classes always start with tap). Keep dance bags and personal belongings in your cubby and bring all dance shoes needed for class with you to the line-up door. Wait with backs on the wall until your teacher greets you and escorts you into the dance studio. Parents do not need to check-in dancers at the Front Desk; your dancer’s instructor will take attendance daily. What happens if my dancer is late to class? If your Level I+ dancer is late to class they must approach the instructor and say, “I am sorry I’m late, may I please take class?” before joining in. The instructor will give them cues on warm-up for safety, if needed. We understand tardiness can happen and that it is often beyond the dancer’s control. This policy helps teach responsibility and keeps the dancer safe, while reducing classroom distractions. What happens if I am late to pick up my dancer? Your dancer’s safety is our top priority. If you are running late to pick-up, we ask that you call our Front Desk team so that we can make sure your dancer remains with our staff until you arrive. Dancers are never allowed to wait outside the studio for pick-up. In the event of frequent late pick-ups (longer than 15 minutes after class dismissal or closing business hours), ADFS reserves the right to charge your Studio Pro account $1/minute beyond the dancer’s dismissal time; a courtesy email will be sent before charges apply. What happens if my dancer misses a dance class? If your dancer is going to miss class, please log their absence in your Studio Pro Parent Portal to notify ADFS. You may schedule a “make-up class” for the absence during another class of the same level within two weeks, within the same season. Remember, regular attendance ensures the progression of not only your dancer but the entire class. We appreciate your dedication to making dance a priority. ADFS reserves the right to refuse service if the make-up class was not scheduled due to class sizes. A doctor’s note may be requested for frequent absences. ADFS reserves the right to refuse make-ups for frequent absences and may drop your dancers from a class if there are more than 3 absences in a row, with no refunds. Absence from class does not count towards the required 30-day notice required to cancel your dancer’s enrollment. You are responsible for all tuition until enrollment is canceled in writing. Make-ups cannot be guaranteed during recital preparation; your dedication to regular attendance during recital season ensures the success of your dancer and our show. How do I schedule a make-up class for my dancer? Use the ADFS Make-up Class Request Form to schedule a make-up class. Check the ADFS LIVE schedule for class days and times. Do you have a Lost & Found? Yes, in the Studio Lobby. Please remember to label ALL your dancer’s items to help us return lost items to your dancer. The Lost & Found is donated on the 1st of the month. ADFS is not responsible for lost items.